A New Hope Counseling Center, PLLC strives to ensure that its digital services are accessible to people with disabilities. We are committed to providing an inclusive online experience for all users, guided by the belief that everyone has the right to access information with dignity, equality, comfort, and independence.

Digital accessibility is not just a goal but an ongoing commitment. We recognize that maintaining an accessible digital environment requires continuous monitoring, improvement, and adaptation. Below, we outline the efforts and measures we have undertaken to support accessibility for all visitors.

One component of our accessibility efforts includes working with accessibility tools and consulting resources to help bring our website into conformance. We use industry-standard methods and follow the Web Content Accessibility Guidelines (WCAG) established by the World Wide Web Consortium (W3C), the primary international standards organization for the internet.

As part of this initiative, our website makes available the UserWay Website Accessibility Widget, which is powered by a dedicated accessibility server. This widget offers user-triggered enhancements that allow visitors to adjust the site’s accessibility features according to their individual needs, such as increasing font size, improving color contrast, pausing animations, highlighting links, and more.

The site also enables Automated Remediation Technology (ART), which improves accessibility for all visitors. ART assists with features including, but not limited to:

• Adding alternative text to images where applicable
• Improving keyboard navigation with focus indicators and skip links
• Supporting overall page structure enhancements

These tools work together to provide a more accessible and user-friendly experience for all visitors, regardless of their use of assistive technologies.

Third-Party Vendors

Our website may include links to, or integrations with, third-party platforms and applications. These may include scheduling tools, maps, video platforms, client portals, social media platforms, or other services. While we strongly encourage our third-party vendors to maintain accessible and user-friendly content, we cannot control or guarantee the accessibility, accuracy, or usability of third-party services.

Any concerns or issues regarding accessibility on third-party platforms should be directed to the applicable provider. However, we welcome feedback and will assist however we can.

Please Contact Us

We are here to support you. If you encounter any accessibility issues with our website, have trouble accessing content, or would like to provide feedback on how we can improve accessibility, please contact us.

We take accessibility seriously and will respond as soon as possible.